A wealth of expertise

The Mulberry Consulting team combines an impressive mix of thought-leading expertise and proven experience that spans many skill sets and sectors; our knowledge and insight enables us to really add value to, and develop opportunities for, your business.

We guarantee that we will be as passionate about your business and your customers as you are, and that we will see things from your perspective in order to find the right solution for your organisation. We adapt to our clients' needs - we don't expect you to adapt to ours.

Alan Pennington Managing Director

Alan has been responsible for the design and deployment of customer experience programmes in large service organisations for over 20 years. His career started in blue chip food retail businesses, with experience across the operational, commercial and marketing disciplines. He was responsible for the retail operation of the Post Office in the UK, and took a lead role in the engagement of the Royal Mail in the UK National lottery as a shareholder and single biggest retailer.

Alan was also a non-Executive Director of CISL Ltd, the international arm of the UK National Lottery operator and world market leader Camelot.